SmartVisit Helps Busy Woman Save Time

memorialmd-smartvisitLynne Gray keeps busy with two jobs. She serves as a paralegal for a Virden, Illinois, attorney and sells skin care and makeup products.

When sinus problems started to slow her down, taking up to three hours out of her day to visit her family doctor wasn’t an option. Instead, she fired up her computer and logged into MemorialMDSmartVisit, a secure, internet-based service to treat non-emergency illnesses offered by Memorial Physician Services.

She’s used SmartVisit twice, and both times heard back from a local nurse practitioner within an hour. It was so quick she didn’t even have to miss work.

“All I had to do was go to my pharmacy and get my medicine and get on the road to recovery,” Lynne said.

For Lynne, SmartVisit was a convenient and time-saving option.

“For just a simple cold or flu, this is just so much better.”

SmartVisit Details
SmartVisit is available to all adults, age 18 and older. Local nurse practitioners will respond within one hour between 8 a.m. and 8 p.m. daily, including weekends and holidays. The service is accessible around the clock, but if you call after business hours, you’ll receive a response the next morning. Average visits last less than 15 minutes.

SmartVisit diagnoses hundreds of minor symptoms including allergies, bronchitis, colds, cold sores, coughs, diarrhea, dizziness, earaches, hives, nausea, pink eye, poison ivy, rashes, scabies, sinus symptoms, sore throats, sunburn, urinary tract infections and vomiting. SmartVisit is not appropriate for moderate to severe medical problems or for medical emergencies.

The service is fully staffed by Memorial Physician Services, an affiliate of Memorial Health System and costs $30. Patients are not charged unless a diagnosis and treatment plan can be made.

Getting Started
Download the free Intellivisit app on your smartphone from iTunes, Google Play or at Then, set up a profile and activate your account. When using the service, you’ll answer a series of questions and submit your symptoms.

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